Like most services, they levy additional fees for verbatim transcripts, poor audio quality and storing accents. There are also fees for the identification of speakers. However, all of these fees are less than £0.40 apiece. Transcription Panda is a newcomer, founded in 2016, they offer quality human-based transcription services. Primarily an American company, they have grown their client base across the globe with a standard service starting at $0. (⇨ visit Way With Words).95 per minute of audio.
For a 24 hours service, their fees start at $2.20. Their low price point for delayed turnaround makes them an ideal company if you can wait for your transcript, but also want to access the quality of human-based transcription services. Like most human-based services, they charge extra for verbatim transcripts, timestamps and difficult audio.
They deliver transcriptions, captions, subtitles and translations. They offer low rates and fast turnarounds — starting at £0.56 per minute of audio and the possibilities of getting your transcript in 6 hours. This low starting rate is only available, however, for bulk order. They start giving discounts on orders over 180 minutes of audio, and continue to cut prices at several bands up to 720 minutes.
Go Transcript also gives you cost options around turnaround times, with fees of £1. transcribe footage.96 per minute for 6-12 hours, all of the way down to £0.71 for 5 days. Their service, however, costs more for low-quality audio and more than 2 speakers. Otter is a fully automated transcription service. They deliver an iOS and Android supported app that can be used on your phone to transform recordings into transcripts.
Unlike a lot of services, Otter will give you 600 minutes of free transcription time per month. This can be upgraded to 6,000 minutes for $9.99/month. They also deliver enterprise flexible solutions. For individuals, however, Otter is a great tool to use in order to experiment with speech to text software.
Temi delivers a clean and simple automated transcription service. They have no subscriptions, no additional charges and no minimum. Temi is simply $0.10 per minute of audio. Transcripts are delivered back in minutes. They provide access to one free trial off any length. For clean audio (no background noise, clear speakers and minimal accents) they promise to deliver 90%-95% accuracy.
Trint is an automatic transcription service with a lot of pricing options. You can pay by the hour or pay per month. This starts at £13.20/hour or £36/month for 3 hours, and 12/hour beyond that. You can also upgrade to their ‘supercharged plan’ for £100 per month, delivering 10 hours and £10/hour after that.
Trint is security focused. They guarantee that no person will ever see your file and offer ISO/IEC 27001 accredited environments, along with enterprise customer level support. This can include team account administration, centralised billing and volume discounts. The big divide is deciding if you want to use human-based services or automated speech to text software.
If you want a cheap transcription service, or a quick outcome, automated services might work for you. Certain levels of audio quality, however, can rule out automated services, no matter how many errors you are willing to tolerate. Eventually, it gets to the point where the transcript will be unintelligible.
Really, you need to think about automated services on a recording by recording basis. Experiment with some of the free trials on offer and get a feel for what types of recordings work with automated services. For human-based transcription services, the decision between companies mostly has to do with cost, security and the complexity of the pricing model ((⇨ read more about how to convert video to text)).
But, that is only if you don’t access those options. The ad hoc additions can really add up if you want to access to all of those choices. Think about timestamps, how many speakers there are, accents and audio quality. If you have a lot of audio, look for a service like Go-Transcript that will offer you a discount.
Equally, if you can wait for your transcript, companies like Transcription Panda or GMR will offer you a better deal for a slow turnaround. If you don’t want to think about it, go for a company like Rev that just has one option. If transcription service security is a big deal, look for companies like TypeOut or GMR that make explicit guarantees that they do not use offshore labour.
Most of the human-based services deliver an intelligent verbatim option as default. But, they don’t all offer the other transcription service choices. Think about this if it is something you are interested in. Fundamentally, however, you should explore the pricing guides on company websites ((⇨ see our guide on how to transcribe video like a pro)). Then call the one you like best and ask for a quote.
If you have other questions about what transcription services offer and how to make the right choice when it comes to your transcripts, we have written an Ultimate Guide to Transcription Services just for you! (transcribe footage).